Privacy Policy

Privacy Policy


Effective Date: 2025

Welcome to Discount Cleaning (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.discountcleaning.co.nz.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment details when booking services or contacting us.
  • Usage Data: IP address, browser type, and website interactions for analytics and service improvements.

2. How We Use Your Information

We use your information to:

  • Provide and enhance our cleaning services.
  • Process transactions and respond to inquiries.
  • Send promotions, updates, and service-related communications.
  • Analyze website traffic to improve user experience.

3. Information Sharing

We do not sell or rent personal data. However, we may share information:

  • With service providers assisting in operations (payment processors, scheduling tools, etc.).
  • To comply with legal obligations or protect our rights.

4. Compliance with New Zealand’s Privacy Act 2020

We adhere to the 13 Privacy Principles outlined in the Privacy Act 2020, ensuring:

  • Transparency in data collection and usage.
  • Secure storage and protection of personal information.
  • Limited retention of data, ensuring it is only kept as long as necessary.
  • Individuals’ rights to access and correct their personal information.
  • Restrictions on sharing data outside New Zealand unless appropriate safeguards are in place.

5. Data Security

We implement security measures to protect your personal data. While we strive to safeguard all information, no online transmission is completely secure, so we recommend caution when sharing personal details online.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can adjust your browser settings to manage cookie preferences.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access, update, or delete personal information.
  • Opt out of marketing communications.
  • Request corrections to inaccurate data.
  • Be informed about how your data is used.